Al-Manasa Terms and Conditions

Al-Manasa Terms and Conditions Al-Manasa is an OTT Platform and IPTV, available for all type of devices and offers a wide verity of content. By downloading our application for any device or using our website services or IPTV, you agree to the below terms and conditions:

• Al-Manasa services

  • By subscribing to Al-Manasa, you will gain access to the content based on your tier. Each tier shall include different types of content based on different occasions.
  • By agreeing to these terms and conditions, you admit that you are aware that Al-Manasa content is changeable for copyrights duration reasons, and that Al-Manasa services are geo-blocked to certain areas and countries, and some content types require voucher activation to unlock.
  • You acknowledge and approve that Content offered by Al-Manasa may vary based on the type of device used, and the type of internet connection, and that type of internet used might offer you bundled content or limit your access to Al-Manasa services depending on the market output despite the type of tier you purchased.
  • You agree that You may automatically receive updated versions of the application and software and that the quality of the display of Content may vary from device to device, and may be affected by a variety of factors, such as Your location, the bandwidth available through and/or speed of Your Internet connection. HD, Ultra HD, and HDR availability is subject to Your Internet service and device capabilities. Not all content is available in all formats, such as HD, Ultra HD or HDR, and not all voucher types allow you to receive content in all formats. The time it takes to begin watching live stream Content will vary based on a number of factors, including Your location, available bandwidth at the time, the content You have selected, and the configuration of Your Device.
  • You acknowledge and approve that copping or capturing the content purchased by vouchers or accessed for free within Al-Manasa application or website is legally forbidding and might expose you to legal accountability according to copyright laws within the region.

• Data collected

  Most of the data Al-Manasa gathers is required upon registration, and some will be gathered by the system for Al-Manasa to offer the best user experience. By accessing Al-Manasa, you agree to share the below data knowing that All gathered data shall not be shared with any third party nor handled indivisibly:

  • Personal info

    Name, Email address, User IDs and Phone number

    • Name Optional

      Advertising or marketing, Account management

    • Email address

      This information is required to create accounts, verify the accounts, share updates and news, and share billing updates.

    • Phone number

      This information is required to create accounts, verify the accounts, share updates and news, and share billing updates.

  • Financial info

    ISP Provider and e-Payment information

    • ISP provider

      Required for the account management, and bundle purchasing.

    • e-Payment information

      Required for the account management, and bundle purchasing.

  • App activity

    App interactions, In-app search history and Other actions

    • App interactions

      Analytics, and Personalization

    • In-app search history

      Analytics, and Personalization

    • Other actions

      Advertising or marketing, Fraud prevention, security and compliance, Personalization

  • App info and performance

    Crash logs, Diagnostics and Other app performance data

    • Crash logs

      Analytics

    • Diagnostics

      Analytics

    • Other app performance data

      Analytics

  • Device or other IDs

    Device or other IDs

    • Device or other IDs

      App functionality, Analytics, Developer communications, Fraud prevention, security and compliance, Account management

• Payments

  Once you agree to pay Al-Manasa on the day of Your subscription via a credit card or any other payment method acceptable; you agree that:

  • Your subscription payments may vary from time to time depending on the Payment Option you have chosen
  • We will notify you about any change to the amount of Your subscription.
  • Unless You cancel Your membership before Your billing date, You authorize Us to charge Your membership fee for the next billing cycle to the same payment method previously used by You.
  • Al-Manasa will not refund You if You will cancel Your subscription.
  • If You choose to cancel Your subscription at any stage, the cancellation will take effect from the last day of Your paid period following Your notice of cancellation, with no refund of paid money.
  • All transactions are final. You are not entitled to any refund in case of any interruption in our Services.